Garage door repair in Hot Springs and nearby towns
Springs, cables, rollers, off-track doors, and openers that quit. Prime Garage Doors comes to the house. Call 501-538-2005.
Most repair calls start the same way. The door made a bang, it will not move, or it has gotten loud enough that you stopped using it. You do not need to know the part name before you call. Tell us what it is doing and what town you are in.
There is a 1-year warranty on all labor. We are open 24 hours a day, 7 days a week if the door fails overnight.
Torsion springs are under high tension. If a spring broke, leave the door alone. Do not try to wind or unwind a spring, and do not keep hitting the opener. Call 501-538-2005.
Springs
A broken spring is the usual reason a door suddenly feels too heavy or the opener hums and the door stays put. Many doors have two springs, and when one goes the other is often close behind. We replace springs at the house.
Cables and rollers
A loose or frayed cable is a reason to stop using the door. Rollers are the small wheels that ride in the track. Worn rollers are a common reason a door rattles or grinds. Both are everyday repair work for us.
Off-track doors
If the door jumped the track, stop hitting the remote. Running the opener can bend the track worse and crease a panel. Call and we will get it back in line, then check what pulled it off.
Panels and hardware
A dented panel can sometimes be swapped without replacing the whole door. Sometimes the damage runs into the hardware and a new door is the cleaner fix. We will say which one it is after we see it. Hinges, brackets, and bottom fixtures are part of the same visit when they are the problem.
Openers and sensors
If the door starts down and reverses, the photo eyes at the floor are a common cause. If nothing happens at all, it may be the opener, the wall button, or a remote. Opener work is covered on the opener page.
What to tell us when you call
- Your town, and a gate code if you have one
- Whether the door is single or double, if you know
- What it did: a bang, a grind, no movement, or it reversed
- Whether a car is stuck inside
A photo is useful. The brand and the exact size are not required to start a quote.
Door stuck right now?
Call and tell us the town. If you can leave the door where it is, do that until we look at it.